Loading…
Our Support
You’re not doing this alone.
A House is yours to run — but the standard, the tools, and the people behind it are shared across the whole network. Here’s exactly what comes with that.
Every application is reviewed by HQ.
The toolkit
The full playbook, ready to use.
Everything it takes to open and run a House is written down and organised — ten focus areas, thirty topics. Each one comes with an overview, a plain-language guide, a checklist, a “watch out for”, a short video, and templates you can use straight away.
Overview
What this topic covers, in one page.
Plain-language guide
The how, written for a tired person on a phone.
Checklist
Every step, tickable, in order.
Watch out for
The mistakes others made, so you don’t.
Short video
The topic, walked through on screen.
Templates
Proven documents, ready to adapt.
That’s 267 templates in all — contracts, plans, rotas, budgets — so you’re adapting proven documents, not starting from a blank page.
See the full mapThe standard
Standards that make the name mean something.
A guest should feel the same care in any House, in any city. HQ sets that bar and keeps it — so the name you’re opening under already carries trust, and your House inherits it from day one.
Aswātna
A cultural partner, not just a brand.
Programming is what brings people back — and you don’t shape it alone.
Aswātna, the network’s cultural-programming partner, helps curate your launch and keeps the creative standard high — so your calendar is strong from the first night, not a year in.
The backing
Support from first decision to open doors.
The platform walks you through the launch in order, across three stages and a 120-day plan, so you always know what’s next and when you’re ready to move on.
Plan & PrepareDesign & BuildOperate & Program
The 120-day launch, in detail →And it doesn’t stop at opening. The same thirty topics become your day-to-day reference for running the House — programming, food, membership, finance, all of it — with every template a click away.
What you’re responsible for
Support is real, but it isn’t a substitute for the work.
You bring the venue, the team, the local relationships, and the daily commitment to run a real business. We make sure you’re never guessing how.
Behind every House
This is what’s behind every House.
If you’re ready to open one in your city, apply — every application is reviewed by HQ.
Every application is reviewed by HQ.
Free reads
See two of the foundations for yourself — free, no account needed.
The House Promise — what a House is, and why it matters.
Operating Model & Governance — how a House actually runs.